Even if you have made sure your programmer or website administration has put in all the locks and safety features needed, there is one thing people don’t think about often and that is the chance that your very own Web designer might be the one to take over your website and hold it hostage.
It isn’t uncommon to hear about web designers doing this. They will get your website up and running and then, in order to give you full control (over something you have already paid an important amount for) they will request new payments to be made. After putting all the effort into the webpage and getting them to design everything based on your ideas, this can be a really frustrating experience. In order to avoid this, the most important thing is to understand what you are paying for and to make sure that the contract you sign stipulates that you will get full ownership of the code and everything written for your website.
Some designers, taking advantage of the fact that a lot of people don’t understand the technical language they work with, pull up contracts that let them keep control over essential parts of the website, so think about it twice when you’re about to hire a website designer. Are they trustworthy? And if there’s something you don’t understand, don’t be afraid to ask or research but make sure you know exactly what you are signing up for in order to avoid issues later on.
I have an eCommerce website, I didn’t sign any contract with the designer and I have fully paid for the website and I don’t have any information about the codes and contracts of the design. What do I do now? I’m very worried because I want control of my website so the designer will not defraud me in the future or quietly steal my sales technically without me knowing.
The best thing you can do is be direct and ask your designer for login credentials for the website. Hopefully the site is built on a platform like WordPress, Wix, Shopify (or something similar) where you can access the site yourself. Another item to note, is to make sure your domain is registered in your name or your business name. I wish you luck & I hope your designer turns out to be one of the good one’s with integrity.